Information Technology

(231)592-4033 - Information Technology

E-Mail: webmaster@ci.big-rapids.mi.us - Information Technology

Tim Moslener Director
Eric Haluska IT Specialist

The Information Technology Department was formed in 1993 with the arrival of Tim Moslener to the City's staff. This department is responsible for maintaining and updating computers, telephones and telecommunications equipment. This department is also responsible for maintaining and updating the various software utilized by every department within the City.

Other responsibilities of the Information Management Department:

  • In-house training
  • Computer purchases and upgrades.
  • Internet connectivity
  • Cable franchise negotiations and transfers
  • Network security
  • Telephone and network wiring
  • Voicemail and VOIP Systems
  • PC and server Installation, repair, maintenance and upgrades
  • Determining software and hardware needs for each department.
  • Connectivity between the City, Central Dispatch and Mecosta County for multi-user Police software systems
  • Day to day operations of the network systems
  • Coordination of technology purchases among various departments
  • Geographic Information Systems
  • Document Imaging and retention
  • Purchase of Copiers and Fax Machines
  • Cell tower leases
  • Web Page Design and Maintenance

    • Microsoft Windows XP is the standard for all computers in the City. Microsoft Office is the application suite that the City uses. Here's a list of specific software vendors for each department:

    Assessing - BS&A software.  This includes Assessing, tax administration, Personal Delinquent Property and Special Assessment packages.

    Clerk's Office - Qualified Voter Registration Program.  A state funded program with the ability to track voter information and store it in a centralized database with the state.

    Fire Department - Fire Programs.  This includes daily processing of runs, apparatus maintenance and provides the Fire Department with the capability to submit reports to the state in NFIRS format.

    Income Tax - Innovative Software (formerly Courtland).  This software provides the Income Tax department with complete Income Tax Collection and Administration functions.

    Public Safety - Vision.  This system allows for Ferris State University and the City of Big Rapids to connect to a centralized database at Central Dispatch.  All fire and police activity is monitored by Central Dispatch and entered into the system.  Both fire and police divisions are able to follow the incident on-line, adding transcription reports, victims, suspects, etc.

    Treasurer's Office - Eden Systems and BS & A. The City of Big Rapids uses Eden systems, out of Yakima, WA, for all budgetary, financial, inventory, purchasing and payroll functions.  BS & A is the supplier of the City's cash receipting stations and Utility Billing Software.

    If you are a PC or software vendor and would like to be added to the City's PC Vendor's list, please contact:  webmaster@ci.big-rapids.mi.us.

         		  
    		 
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